Recs if you like The Phone Book: The Curious History of the Book That Everyone Uses But No One Reads...

microhistory: the intensive historical investigation of a well defined smaller unit of research (such as an event, community, individual or a settlement); it aspires to "ask large questions in small places"

I've been on hold to talk to my credit card company for more than a half hour so lemme make a list about books having to do with phones